Privacy Policy for Swati

1. Information We Collect

Depending on how you use Swati, we may collect:

Information you provide

• Your name, Email address, Telephone number, and Profile information.

• Account credentials, such as a password or authentication token.

• Information, messages, files, photographs, feedback, or other content you submit through the Service.

• Billing and transaction information when you purchase a product or service. Payment-card details may be processed directly by our payment provider and may not be stored by us.

• Communications you send to our support team.

Information collected automatically

When you use the Service, we may automatically collect:

• Device type, operating system, app version, language, and device identifiers.

• IP address and approximate location derived from it.

• Login times, pages or screens viewed, features used, clicks, and diagnostic information.

• Crash reports, performance data, and security logs.

• Cookie or similar technology data when you use our website.

Device permissions

With your permission, Swati may access device features such as [camera / photographs / microphone / contacts / precise location / notifications]. We use these permissions only to provide the related features. You can withdraw a permission through your device settings, although doing so may limit certain functions.

2. How We Use Information

We may use information to:

• Create and manage your account.

• Provide, personalize, maintain, and improve the Service.

• Process transactions and deliver purchased services.

• Authenticate users and protect accounts.

• Respond to questions, support requests, and feedback.

• Send service notices, security alerts, and administrative messages.

• Send promotional communications where permitted by law and according to your preferences.

• Monitor performance, diagnose technical problems, and develop new features.

• Detect, investigate, and prevent fraud, abuse, security incidents, and unlawful activity.

• Comply with legal obligations and enforce our agreements.

Where applicable law requires a legal basis, we process personal information based on performance of a contract, consent, compliance with law, legitimate interests, or another lawful basis available to us.

3. How We Share Information

We do not sell or rent your personal information.

We may share information with:

• Service providers that support hosting, analytics, authentication, communications, customer support, payments, or security.

• Other users when you intentionally publish information or use a feature designed for sharing.

• Professional advisers, auditors, insurers, and legal representatives.

• Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, and security.

• A buyer, investor, or successor in connection with a merger, financing, reorganization, acquisition, or sale of assets.

Service providers may use personal information only for the services they perform for us, subject to their contractual and legal obligations.

4. Cookies and Analytics

Our website and Service may use cookies, software development kits, and similar technologies to operate features, remember preferences, measure usage, and improve performance.

We may use services such as [analytics provider] and [crash-reporting provider]. You may be able to control cookies through your browser and certain analytics or advertising choices through your device settings.

5. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, fulfil the purposes described in this Policy, resolve disputes, enforce agreements, and comply with legal obligations.

When information is no longer required, we will delete, anonymize, or securely isolate it, subject to legal, technical, and backup-storage limitations.

6. Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information. However, no electronic transmission or storage system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your login credentials confidential and for promptly informing us if you suspect unauthorized use of your account.

7. Your Choices and Rights

Depending on your location, you may have the right to:

• Access personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your information.

• Withdraw consent where processing is based on consent.

• Object to or restrict certain processing.

• Request a portable copy of eligible information.

• Opt out of promotional communications.

• Submit a complaint to an appropriate data-protection authority.

To exercise a privacy right, contact us using the details below. We may need to verify your identity before completing the request. Certain rights may be limited by applicable law.

You may request deletion of your account through [in-app deletion path] or by emailing us at [privacy email address].

8. International Data Transfers

Your information may be processed or stored outside the country where you live. When required, we use appropriate safeguards intended to protect personal information during international transfers.

9. Children’s Privacy

Swati is not intended for children under the age of [13/16/18, as applicable], and we do not knowingly collect their personal information without legally valid parental or guardian consent.

If you believe a child has provided personal information improperly, contact us so that we can investigate and take appropriate action.

10. Third-Party Services

The Service may contain links to or integrations with third-party services. Their privacy practices are governed by their own policies. We are not responsible for the content, security, or privacy practices of services we do not control.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will publish the revised version through the Service and update the "Last updated" date. Where required, we will provide additional notice or obtain consent.

12. Contact Us

For questions, requests, or complaints concerning privacy, contact:

Legal name: [company or proprietor name]

Privacy contact: [privacy officer's name or title]

Email: [privacy email address]

Telephone: [telephone number]

Address: [registered or business address]

If applicable, you may contact our grievance officer:

Name: [grievance officer's name]

Email: [grievance email address]

Address: [address]